Appointments

You can make an appointment the following ways:

If you have any issues visiting out website, please speak to a receptionist on 01483 594250.

Appointments can be requested on the same day or up to 4 weeks in advance to see a GP, a practice nurse or a healthcare assistant. If you are arranging an appointment by telephone and if the appointment is not urgent, then it is better to call after 11:00 and before 16:30 so as to avoid our busiest periods.

Interpreting Service

If you need an interpreter to accompany you to your consultation to make it easier for you and the doctor, please ask the receptionist to make arrangements.

Chaperone Service

If you need a chaperone to accompany you to your consultation to make it easier for you and the doctor, please ask the receptionist to make arrangements.

Accessibility Services

If you need any accessibility assistance to accompany you to your consultation to make it easier for you and the doctor please see our accessibility section in Practice Information.

Out of Hours Service

If you need urgent medical advice or treatment when the practice is closed, please telephone NHS 111 who now provide the out of hours service, by dialling 111. You will speak to a specially trained call handler who will ask you various questions – i.e. your name, address, registered GP, a contact telephone number and the reason for your call. It is useful to have a pen and paper handy to make notes regarding the information you will be given.

The 111 service will assess your symptoms and if required refer you to the local on call duty doctor. The duty doctor will be on call for several surgeries, and you will usually be asked to attend an emergency clinic so that the doctor can examine you.

Cancellations

If you cannot attend an appointment for any reason, please inform us by completing the Cancel an Appointment triage as soon as possible in order for us to give the slot to someone else.